Each booking includes the following elements: Rental of the chosen motorcycle for 24-hour periods | Self-guide of chosen route | Unlimited Kilometers | Standard helmet for rider | Baggage solution | Toll Identifier | Liability insurance | Taxes.
You can choose to collect and/or return the motorbike at Faro airport. This service has an additional cost of € 15 per collection or delivery. Just mark at the time of booking or later by email until 48h before the scheduled time for collection.
Yes. You can choose to receive and/or return the motorcycle at the hotel or at any other point of your choice. This service has an additional cost for delivery or collection based on the place. Just mark at the time of booking or later by email until 48h before the scheduled time for delivery.
At Soulful Bikes customer’s satisfaction is our priority and we work to deliver the model each customer chose.
Only if something really serious happens to the bike during the previous rental we wouldn’t be able to deliver it to you.
In the rare occasion of that happening we will contact you as soon as possible letting you know the options available.
Our cancellation policy allows you to cancel your booking up to 48h before the pick-up time.
You just need to log in in your personal area and cancel the booking. Alternatively you can write us an email requesting the cancellation.
Refunds will be processed in 48h through the same payment gateway you used to pay for your booking.
We only open by appointment according to the bookings we have scheduled. We also have a very strict policy of first booked - first served to ensure each customer receives the exact model he has booked. If you want to book with less than 12h in advance please call or whatsapp us to +351918888124.
To book your motorbike online you just need a credit/debit card or a PayPal account.
When you pick-up the bike, you will need to bring the following:
- Passport or national ID if you are an European citizen.
- Valid driving license, suitable for the chosen motorbike category.
- Credit or debit card with enough funds for the motorbike's deposit. Visa, Mastercard and American Express are accepted.
According to the motorbike model, the age requirement is between 18 and 75 years old. Some of the bigger motorbikes have special age requirements. You can see if that's the case in the motorbike's reservation page or contact us.
Yes, of course!
From the moment you book your motorbike our team is at your service to help you choosing the perfect route for you. Just tell us what you like and what you're looking for during your experience and we are happy to design a route specially for you. Then just load the route guide and leave!
We will do everything to ensure that your experience is not interrupted! If all the models of the motorbike model that is with you are booked for the new dates, we will suggest another model so or much more exciting than the previous one. Just get in touch with us by the help line before the end of the booking period.